Ask the Experts

Tactics for selling MSP backup services

A sales approach that illustrates the potential of ransomware threats to disrupt small business operations could help managed service providers sell backup and recovery offerings. Continue Reading
Business continuity solution: How should MSPs price an offering?

A backup offering, when packaged as a business continuity solution, can pique your customers' interest and provide attractive margins if positioned and priced appropriately. Continue Reading
Gamification techniques for your financial services clients

Here are three tips for channel companies looking to help financial services and insurance clients adopt gamification as part of their overarching digital business strategies. Continue Reading
Four tips for selling to the manufacturing vertical

Channel partners can succeed in the manufacturing market if they properly plan and initiate their relationships with customers in this industry segment, writes Mike Bloomfield. Continue Reading
How to protect your clients from ransomware infections

Client education, advanced endpoint protection and image-based backups are some of the steps channel partners can encourage customers to take to thwart ransomware. Continue Reading

What are the top reasons for network upgrades?

Learn why performance, reliability and security are the three most important reasons for recommending a network upgrade to your clients. Continue Reading
What are the network security risks of streaming video?

Streaming video and audio sites are frequently visited on both home computers and work computers. Learn about streaming video security risks and what to do to protect your client's network. Continue Reading
SSID and wireless connection problems

Discover why changing your SSID number might be the answer to resolving wireless connection problems when your client's wireless network seems to be properly configured. Continue Reading
CDMA and gold code

Gold code sequences used in CDMA allow callers to better use available bandwidth with less interference. Continue Reading
NAS for a Web server

Learn how to use NAS to provide storage for a Web server. Continue Reading
Certified Ethical Hacker (CEH) vs. Certified Network Defense Architect (CNDA) training

If you are trying to decide between taking the CEH and the CNDA exams, get advice here. You may even be able to turn your CEH credential into a CDNA certification. Continue Reading