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Smartsheet scales project management for larger customers
The work collaboration platform vendor's updates scale capabilities for task views, high-volume data management and visualizations to simplify organization for larger customers.
Manage
6 workplace benefits of immersive learning with AR and VR
AR and VR have the potential to enhance workplace learning programs. Learn how both employees and organizations can benefit from immersive learning with AR and VR.
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Using generative AI to improve VoIP communications
Generative AI has the potential to dramatically reshape how companies manage their VoIP communications. A more intelligent chatbot could do a lot of wonders.
News
Zoom releases its AI Companion and unveils new tools
The video conferencing vendor released a virtual assistant to let users summarize meetings and draft messages, and new meeting tools for help before, during and after the call.
Trending Topics
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Collaboration & Communication Security Problem Solve
4 key unified communications security threats to watch for
Keeping your unified communications system safe requires tools that are specifically geared to voice and video apps. Learn how to take a multilayered approach to UC security.
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Communications Platforms & Integrations News
Google releases Duet AI for Workspace; new Meet, Chat tools
The tech giant released its collaboration suite virtual assistant and unveiled new tools to help users summarize and translate meetings and enable teleprompts for presentations.
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VoIP & IP Telephony Get Started
Using generative AI to improve VoIP communications
Generative AI has the potential to dramatically reshape how companies manage their VoIP communications. A more intelligent chatbot could do a lot of wonders.
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Video Conferencing & Visual Collaboration Manage
6 workplace benefits of immersive learning with AR and VR
AR and VR have the potential to enhance workplace learning programs. Learn how both employees and organizations can benefit from immersive learning with AR and VR.
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Collaboration Software Evaluate
Choose between Microsoft Teams vs. Zoom for conference needs
Weigh the pros and cons of Microsoft Teams vs. Zoom, and focus on ease of use, pricing, market share, video and telephony capabilities, and security requirements.
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UCaaS & Cloud-Based UC News
8x8 releases conversational AI tools for the contact center
The cloud-based UC vendor releases voice technology to enable CX workers to connect self-service and agent-assisted workflows and receive conversation context from voicebots.
Find Solutions For Your Project
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Evaluate
Choose between Microsoft Teams vs. Zoom for conference needs
Weigh the pros and cons of Microsoft Teams vs. Zoom, and focus on ease of use, pricing, market share, video and telephony capabilities, and security requirements.
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Using generative AI to improve VoIP communications
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How unified communications tools address accessibility
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How to enable a Teams-contact center integration
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Problem Solve
4 common problems with hybrid meetings and how to fix them
Hybrid meetings can be hamstrung by technical and nontechnical challenges. Learn how to address common hybrid meeting problems to support attendees, no matter how they participate.
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3 video conferencing best practices to improve meetings
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Collaboration tool sprawl challenges and how to address them
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4 key unified communications security threats to watch for
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Manage
6 workplace benefits of immersive learning with AR and VR
AR and VR have the potential to enhance workplace learning programs. Learn how both employees and organizations can benefit from immersive learning with AR and VR.
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How IT departments structure collaboration management
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3 steps for an effective corporate video strategy
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3 best practices for a successful UCaaS migration
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E-Handbook | October 2021
UCaaS technology bridges digital workspaces near and far
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E-Handbook | December 2020
Time to move to UCaaS? UC's future indeed looks 'cloudy'
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E-Handbook | January 2020
Collaboration tools are shifting work culture in new ways
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Buyer's Handbook | August 2019
A detailed guide to unified communications platforms
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Buyer's Handbook | June 2019
Find the best UCaaS providers and products to meet your needs
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Unified Communications Basics
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Get Started
real-time communications (RTC)
Real-time communications (RTC) is any mode of telecommunications in which all users can exchange information instantly or with negligible latency or transmission delays.
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Get Started
Using generative AI to improve VoIP communications
Generative AI has the potential to dramatically reshape how companies manage their VoIP communications. A more intelligent chatbot could do a lot of wonders.
-
Get Started
RCS vs. SMS: What's the difference?
SMS is being supplanted by RCS to let carriers compete against WhatsApp and Messenger and open new avenues to business messaging. Learn the difference between RCS and SMS.
Multimedia
Blog: Unified Communications Nation
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Why organizations need SIP services now
Whether you realize it or not, your company needs Session Initiation Protocol. As legacy telephony networks wind down and cloud-based voice services continue to grow, SIP services are necessary to ...Continue Reading
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Advanced huddle room technology improves experience
Fitting huddle rooms with audio and video isn't as simple as taking an offering meant for the boardroom and putting it in a smaller space. Due to their size, huddle rooms present a unique set of ...Continue Reading
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More Unified Communications Nation Posts
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News
View All -
Team collaboration software
Smartsheet scales project management for larger customers
The work collaboration platform vendor's updates scale capabilities for task views, high-volume data management and visualizations to simplify organization for larger customers.
-
Video conferencing and visual collaboration
Zoom releases its AI Companion and unveils new tools
The video conferencing vendor released a virtual assistant to let users summarize meetings and draft messages, and new meeting tools for help before, during and after the call.
-
UCaaS and cloud-based UC
8x8 releases conversational AI tools for the contact center
The cloud-based UC vendor releases voice technology to enable CX workers to connect self-service and agent-assisted workflows and receive conversation context from voicebots.
Unified Communications Definitions
- real-time communications (RTC)
- analog telephone adapter (ATA)
- leased line
- cloud telephony (cloud calling)
- What is UCaaS? Unified communications as a service guide
- quality of service (QoS)
- bring your own carrier (BYOC)
- private branch exchange (PBX)